Privacy Policy
1. Introduction
Top Play Alberta operates topplayalberta.com. This Privacy Policy describes how we collect, use, and protect your personal information under Canada's PIPEDA (Personal Information Protection and Electronic Documents Act). Last updated: January 1, 2025. Contact: privacy@topplayalberta.com.
We are committed to maintaining the confidentiality, accuracy, and security of your personal data. By accessing our platform, you acknowledge the terms of this policy and consent to our collection and usage practices described herein.
2. Information We Collect
To provide you with a functional and personalized experience, we may collect the following categories of information:
- Personal details: Full name, email address, date of birth (collected during account registration to verify age), and mailing address.
- Technical details: IP address, browser type and version, device information, operating system, and referring URLs.
- Usage activity: Pages visited, duration of visits, link clicks, navigation patterns, and simulation game selections.
- Cookie data: Local identifiers placed on your device to remember choices (refer to our Cookie Policy for more details).
3. How We Use Your Information
We collect and utilize your personal information for the following business purposes:
- Account creation, activation, and management.
- Delivering website features, custom layouts, and simulation options.
- Communicating platform updates, security alerts, and system notices.
- Analyzing usage metrics to improve platform speed and design.
- Preventing duplicate account setups, fraudulent activities, and unauthorized access.
- Ensuring full compliance with provincial age gating and Canadian privacy laws.
4. Cookies and Tracking Technologies
We use cookies and local storage to run essential platform features, including the age gate state and your cookie consent status. You can modify your tracking preferences at any time using our Cookie Consent Manager. Strictly necessary cookies are mandatory for site operation and cannot be switched off.
5. Data Retention
We retain your personal details for as long as your account remains active, plus a period of 7 years to meet tax, audit, and legal reporting obligations in Canada. Anonymous technical data and aggregate usage logs are stored up to 26 months before automated removal. You can request account closure and data deletion by emailing privacy@topplayalberta.com.
6. Third-Party Services
We work with trusted external service providers to deliver hosting, security, and analytics tools. These include Cloudflare for network security, Google Analytics for usage statistics, and Google Maps for location pins. Each partner operates under their own privacy protocols, which you can review directly on their official domains.
7. Your Rights Under PIPEDA
Under PIPEDA, you hold several rights regarding your personal data:
- Right to access your stored personal information files.
- Right to correct inaccurate or outdated details.
- Right to withdraw consent for secondary data uses at any time.
- Right to file a formal complaint with the Office of the Privacy Commissioner of Canada if you suspect misuse of your data.
To request access or corrections to your data files, contact privacy@topplayalberta.com.
8. International Data Transfers
Some of our technology providers are based in jurisdictions outside of Canada, including the United States and the European Union. Your data may be transferred and processed in these regions. We implement contract safeguards to guarantee that your data is protected under equivalent security standards.
9. Children's Privacy
Top Play Alberta is strictly for individuals aged 18 and over. We do not knowingly collect, request, or maintain data belonging to minors under 18 years. If we discover that an under-18 user has set up an account, it will be terminated immediately. To report an underage user profile, contact privacy@topplayalberta.com.
10. Changes to This Policy
We may update this Privacy Policy to reflect changing regulatory requirements or platform upgrades. Significant updates will be communicated by posting a banner on our home page or sending an email notification to registered accounts. Continued use of topplayalberta.com constitutes acceptance of updated terms.
11. Contact Information
For questions about this policy, access requests, or complaints, please email our privacy officer at privacy@topplayalberta.com or send mail to our office address:
Top Play AlbertaAttn: Privacy Officer
10088 102 Ave NW, Suite 1400
Edmonton, AB T5J 2Z1, Canada