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Contact Support

Send a Message

If you have account issues, feedback, or require technical support, fill out the form below. We will review your message and reply within 24 hours.

Direct Contacts

Top Play Alberta Office
10088 102 Ave NW, Suite 1400
Edmonton, AB T5J 2Z1, Canada
Email: support@topplayalberta.com

Live Chat

Our AI assistant is available around the clock. Ask any quick question about accounts, games, or platform policies to receive an immediate response.

Support Hours

Our help desks and email support operations run according to the schedules below:

Day Hours (Mountain Time)
Monday - Friday 9:00 AM - 9:00 PM
Saturday - Sunday 10:00 AM - 6:00 PM
AI Assistant 24 Hours / 7 Days