Contact Support
Send a Message
If you have account issues, feedback, or require technical support, fill out the form below. We will review your message and reply within 24 hours.
Direct Contacts
Top Play Alberta Office10088 102 Ave NW, Suite 1400
Edmonton, AB T5J 2Z1, Canada
Email: support@topplayalberta.com
Live Chat
Our AI assistant is available around the clock. Ask any quick question about accounts, games, or platform policies to receive an immediate response.
Support Hours
Our help desks and email support operations run according to the schedules below:
| Day | Hours (Mountain Time) |
|---|---|
| Monday - Friday | 9:00 AM - 9:00 PM |
| Saturday - Sunday | 10:00 AM - 6:00 PM |
| AI Assistant | 24 Hours / 7 Days |